So you know that friendly, personalized GOOD SPORT service that you experience as a customer? That is the same positive attitude that we extend to our vendors. Representatives from our select list of suppliers love to work with us. Should there be an issue (whether positive or negative), they know that they can speak directly to the BIG CHEESE. There are no phone trees or organizational charts filled with middle management mucky-mucks whose job is to pass you along like a hot potato.